Disney Junior Live On Tour: Costume Palooza is bringing their high-energy, immersive live concert experience to cities across North America! Featuring appearances by Mickey, Minnie, Goofy, and Spidey! This is one Palooza party you won’t want to miss!

Disney Junior Live On Tour: Costume Palooza VIP Package

One (1) Premium Ticket To Disney Junior Live On Tour: Costume Palooza
Admission To The VIP Pre-Party Interactive Experience*
Character Greeting With Mickey, Minnie & Spidey Before The Palooza Performance**
One (1) Collectible VIP Party Pass & Tote Bag
VIP Snacks & Refreshments
On-Site VIP Experience Host

* Please note, all ticket holders — both children and adults — are required to purchase a VIP Pass in order to attend the VIP Party.

** Characters are subject to availability

*** This VIP experience may be altered to comply with health and safety guidelines and policies, including but not limited to suggested and/or mandated local, state, and federal government regulations in effect at the time the event occurs. Please note social distancing measures may be put in place for this experience. Package contents are subject to change at any time.

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Frequently Asked Questions

Can I choose which row my seat is for the show?

Most ticketing systems will automatically give you the best seat(s) available with the VIP Palooza Package at your time of search. All purchasers will be able to view their assigned seat prior to completing the order. Please be sure to double check that everyone in your group has a package if they plan on attending the Pre-Party!

Do both children and adults need a VIP Pre-Party Package?

All ticket holders are required to purchase a VIP Pre-Party Package in order to attend the character greeting. Some venues have an age policy where babies and small toddlers do not require a ticket. You can typically find the age policy via the “more information” button on the ticketing page. You may also refer to the venue’s website for details regarding your specific event if it is not on the ticketing page.

Can I purchase a package over the phone?

Unfortunately, we are unable to process any orders over the phone and therefore all packages must be purchased online.

Can I acquire Accessible Seating as part of this program?

Most venues offer accessible seating areas to accommodate their guests. Availability and type of accessible seating tickets will vary based on each venue’s policies and/or the type of event taking place. If you would like to inquire about accessible seating as part of a VIP program, please reach out to the venue’s ticket office and/or ticket provider to discuss the available options.

Where will I receive my tickets?

During the purchase process, you will have the option to select your ticket delivery method. If you choose to have your tickets shipped to you, you will still need to check in with us at the event to ensure you get to take advantage of all the perks that come with your package! If you choose to pick up your tickets at Will Call, please swing by the venue box office to receive your tickets. We will have a separate VIP check-in for you on the day of the show which is where you will pick up your experience credentials and merchandise. As it gets closer to the event the ticket purchaser will receive an informational email including the exact time and location for check-in. Please bring valid photo identification, and be sure to check the email provided at the time of your VIP purchase no later than 24 hours prior to the event date!

Is parking included?

Parking is not included. Please refer to the venue for more info regarding parking.

When will the character greeting take place?

The VIP Pre-Party will take place before the show. While timing varies with each show, we suggest planning to arrive about 2 hours before the main show starts. All purchasers will receive an informational email approximately one to three days prior to the event date with VIP check-in details.

What characters will be attending the character greeting?

We plan to have the following characters at each character greeting but please know the characters are subject to availability.

VIP Pre-Party: Mickey Mouse, Minnie Mouse & Spidey!

Will the characters be able to sign autographs during the character greeting?

Autographs are not included as part of these packages, but we promise – the intimacy of the experience will more than make up for the lack of any signatures!

Will alcohol be available for purchase?

No, alcohol will not be available or permitted within the VIP event space(s).

Can I bring my own camera?

Yes! Please bring a standard point-and-shoot camera for the character greeting photo. All camera phones are acceptable, however, cameras with detachable lenses will not be permitted.

If I’m unable to make it to check-in, how can I receive my merchandise?

All merchandise must be redeemed on-site at our check-in. We are unable to ship out any merchandise post-event.

Does the show have an intermission?

Yes! The main show will have a 15 minute intermission so everyone can refresh for more dancing!

The people attending the show with me may be arriving late. How would they get their tickets, merchandise, etc.?

The original purchaser will have all tickets prior to the show and will need to distribute accordingly. However, we advise everyone to enter the show all at once to ensure that all VIP credentials and gifts are received.

Can I purchase a VIP Party Package at the Box Office?

No, VIP Party Packages will not be available for purchase at the Box Office. You must purchase online ahead of time.

I purchased a package as a gift, but I will not be in attendance. How can my friend and family member pick up their ticket on my behalf?

You can do what is called an alternate pick-up! Simply provide the new guest with a photocopy of your photo ID, a photocopy of the credit card used during the purchase process, and a note authorizing the new guest to check in for your order. These items can be digital copies or photos on a cellphone. As long as the new guest has these items, in addition to the show ticket(s), he/she will be able to check-in for the order without you being present. Please note that the informational email regarding check-in (and any additional email correspondence from us) is sent to purchasers only, so you will need to forward any emails to the new guest.

Can I use my Disney Junior Live On Tour: Costume Palooza package for a contest/giveaway or to promote my website/product/event?

No. Disney’s trademarks, intellectual property, tickets and other offerings may NOT be used for advertising, promotions, auctions, contests, sweepstakes or any commercial purpose, without express written consent from Disney and its partners. Please see our purchase policy for more detail.

What if I change my mind and don’t want my package?

All packages are non-refundable. Please refer to the Purchase Policy for complete details.

Am I going to have an amazing time?

ABSOLUTELY! Get ready for the Costume Palooza!

Additional Questions?

If you have any other questions about VIP Party Packages, please submit your question at help.please.co for more info or visit the Please & Thank You FAQ page.